Missed-call recovery for local service businesses
Every missed call is a customer already dialling your competitor.
Someone calls your shop. Nobody picks up because you are under a car, in a crawl space, or with a patient. ReCallMe texts that person back within seconds from your own business number, asks what they need, and hands you their name, their problem and a time to call back.
You keep your number. We do the setup. Your customer installs nothing.
The first text went out 11 seconds after the missed call.
What actually happens when nobody picks up
A first-time caller will not talk to a machine about their brakes or their tooth. They hang up while the greeting is still playing.
They found you in a list. Going back to that list and calling the business under you takes four seconds.
A lost job leaves no trace on your calendar. It shows up only as a short call in your phone log, and nobody reads their phone log.
We are not going to quote you an industry statistic. Open your phone log, look at last week, and count the incoming calls under fifteen seconds. That number is what this page is about.
How it works
Four steps. Nothing for you to remember and nothing for the customer to install.
Someone calls and you cannot pick up
Your phone rings the way it always has. ReCallMe only acts if the call goes unanswered.
We text them back in seconds
From your own business number, in words you approved during setup. No branding, no marketing.
They reply and you get the details
Their name, what is wrong, and when they want to be called. Waiting in your Inbox, not on a sticky note.
You call back when you are free
Between jobs, at lunch, at the end of the day. The customer is still waiting, so the job is still yours.
Work out what your missed calls are worth
Put in your own numbers. The arithmetic is shown in full so you can check it, and every rounding goes against us.
Incoming calls nobody answered. Default is a two-bay auto shop.
What one of these customers usually spends with you.
Your judgement, not our promise. Start low.
{{ breakEvenLine }}
This is arithmetic, not a forecast. We do not know your callers, and a text cannot make somebody want brake work. It can only stop them from being ignored.
What you look at
Two screens. That is the whole job: read the reply, then make the call.
The Inbox: a missed call, the text that went out, and what the customer wrote back.
The callback queue: who is waiting, when they asked for, and how many times you have tried.
Pricing
Canadian dollars, monthly, no contract. Most shops take Complete because the missed calls and the calendar belong together.
Booking only. No missed-call recovery.
The missed calls, nothing else.
Recovery and booking together.
Two shops under one roof.
We set it up, not you
Call forwarding, your business number, the wording of your first text, your hours, who gets the callback. We do all of it with you on one call and you do not touch a settings page. Done-for-you setup is C$99, one time.
Add-onsShow prices
Questions we get on the phone
Do I need to change my phone number?
No. You keep the number on your van, your sign and your invoices. Calls forward to your ReCallMe number and ring your phone exactly as they do now. Only unanswered calls trigger a text.
What if the customer just wants to talk, not book?
Then they talk. The text asks what they need and when they want to be called, and that is where it stops. Nothing schedules itself behind your back. Every job is agreed on the phone, by you.
Does it sound like a robot?
It sounds like your shop, because you write the first message with us during setup. Your name, short sentences, no slogans. Customers usually reply as if they were texting a person, because they are about to be.
What happens if someone replies STOP?
That number is unsubscribed immediately and never texted again, and you see it on the conversation. Canadian anti-spam rules require it, so it is built in rather than left to you.
How long does setup take?
About thirty minutes with us on a call, plus the forwarding change at your carrier. Most businesses are live the same day. We test it by calling your line and letting it ring out while you watch.
Can I cancel?
Monthly, no contract, no cancellation fee. Tell us before your next billing date and it stops. We help you put the forwarding back the way it was.
Your phone rang. Somebody wanted to pay you. Text them back.
Fifteen minutes on a call. We look at your last week of missed calls together, and you decide afterwards.
Monday to Friday, 8am to 6pm Mountain Time. We answer our own phone.